InGenius hires Sue Woodard as chief customer officer
Mortgage and real estate data provider InGenius has tapped industry veteran Sue Woodward as its new chief customer officer.
Mortgage Servicing
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Mortgage servicing executives grapple with tech stack questions
Servicing companies that don’t embrace new technology will see the existing gap grow to a chasm. But finding the right vendor isn’t easy.
Newrez parent Rithm Capital posts 57% profit growth in 2024
Rithm Capital, which owns multichannel mortgage lender Newrez, built upon its success in 2023 with net income of $835 million in 2024. That figure represented a 57% increase from its profit of $533 million a year earlier.
Ownwell partners with Valon on property tax monitoring service
Ownwell is unveiling a new partnership that aims to help homeowners save money by avoiding higher property tax payments. On Monday, the company said it would partner with mortgage servicing company Valon to offer property tax savings services.
Mr. Cooper agreed to a $5.8 million settlement. Who is eligible for relief?
Nationstar Mortgage — currently doing business as Mr. Cooper — has agreed to settle a lawsuit which alleges that the company violated mortgage servicing laws and forced borrowers into foreclosure.
Newrez president Baron Silverstein on client retention and third-party servicing
In this week’s PowerHouse episode, Newrez President Baron Silverstein dives into his company’s recent acquisitions and its growth strategy.
Reverse mortgage servicing safeguard might help LA borrowers
A 2023 safeguard introduced in reverse mortgage servicing software could help borrowers in Los Angeles avoid foreclosure.
HUD settles with PHH over alleged mortgage payment fees that violated FHA rules
HUD has settled with PHH over fees the company allegedly attached to mortgage payments. The department called the settlement “historic.”
Loss-mitigation waterfalls face a murky future under Trump administration
Servicers have a request for the incoming Trump administration — standardization and simplification of loss-mitigation frameworks.
Celink awarded high net promoter score in recent customer survey
The leading reverse mortgage servicer said its net promoter score of 74 indicates a high level of satisfaction among its clients.