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Mortgage Servicing

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Reverse mortgage servicing safeguard might help LA borrowers

January 17, 2025 by bp56691
A 2023 safeguard introduced in reverse mortgage servicing software could help borrowers in Los Angeles avoid foreclosure.
Categories California, Colorado, FHA, HUD, HWmember, Los Angeles, Mortgage Servicing, Reverse, Reverse Market Insight, Wildfire

HUD settles with PHH over alleged mortgage payment fees that violated FHA rules

January 13, 2025 by bp56691
HUD has settled with PHH over fees the company allegedly attached to mortgage payments. The department called the settlement “historic.”
Categories FHA, HUD, Mortgage, Mortgage Servicing, Onity Group, PHH Mortgage Corp, Regulatory

Loss-mitigation waterfalls face a murky future under Trump administration

December 26, 2024 by bp56691
Loss-mitigation waterfalls face a murky future under Trump administration
Servicers have a request for the incoming Trump administration — standardization and simplification of loss-mitigation frameworks.
Categories Covid-19, FHA, Forbearance, LendingLife, Loss Mitigation, Mortgage, Mortgage Servicing, Servicing, Trump Administration, U.S. Department of Veterans Affairs, USDA

Celink awarded high net promoter score in recent customer survey

December 12, 2024 by bp56691
The leading reverse mortgage servicer said its net promoter score of 74 indicates a high level of satisfaction among its clients.
Categories Celink, Fortune, HUD, Mortgage Servicing, Reverse

Mr. Cooper’s Jay Bray explores servicing book growth, tech enhancements for 2025

December 5, 2024 by bp56691
In this episode of the PowerHouse podcast, Mr. Cooper CEO Jay Bray dives into the company’s recent acquisitions, servicing and growth.
Categories Flagstar Bank, Mergers and Acquisitions, Mortgage, Mortgage Servicing, Mortgage servicing rights, Mr. Cooper, Origination, Podcast, Podcasts, Servicing

Haven partners with Ownwell to streamline property tax monitoring and appeals

November 26, 2024 by bp56691
Mortgage technology platform Haven will partner with property tax servicer provider Ownwell to help borrowers save on their property taxes.
Categories Mortgage, Mortgage Servicing, Property Tax, Servicing, Technology

Better’s Chad Smith explores mortgage hiring trends, tech tools for 2025

November 23, 2024 by bp56691
Chad Smith, president and COO of Better, sits down on the Power House podcast to explore hiring trends, tech tools and growth strategies for 2025.
Categories Artificial Intelligence, Better.com, Mortgage, Mortgage Servicing, Mortgage servicing rights, Podcast, Podcasts

Mortgage servicing execs expect ‘profound’ changes under Trump 

November 21, 2024 by bp56691
These key changes come could in the form of interest rates, conforming loan limits and reform of the government-sponsored enterprises.
Categories Freedom Mortgage, LendingLife, Mortgage, Mortgage Servicing, Mortgage servicing rights, New York City, Regulatory Compliance, Servicing, Two Harbors Investment Corp.

How Rocket Mortgage plans to win in 2025

November 15, 2024 by bp56691
How Rocket Mortgage plans to win in 2025
Rocket Mortgage’s strategy for 2025 includes acquiring more mortgage servicing rights to capitalize on its eye-popping 85% recapture rate.
Categories Annaly Capital Management, HWmember, Mortgage, Mortgage Servicing, Mortgage servicing rights, Refinancing, Rocket Mortgage, Subservicer, Technology

Rocket’s origination volume jumps 28% in Q3

November 13, 2024 by bp56691
Rocket’s origination volume jumps 28% in Q3
Detroit-based Rocket Companies saw its strategy of investing in technology and expanding its servicing portfolio start to pay off in Q3 2024.
Categories Annaly Capital Management, Artificial Intelligence, Earnings, LendingLife, Mortgage, Mortgage Servicing, Mortgage servicing rights, Origination, Rocket Mortgage
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