HUD settles with PHH over alleged mortgage payment fees that violated FHA rules
HUD has settled with PHH over fees the company allegedly attached to mortgage payments. The department called the settlement “historic.”
Mortgage Servicing
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Loss-mitigation waterfalls face a murky future under Trump administration
Servicers have a request for the incoming Trump administration — standardization and simplification of loss-mitigation frameworks.
Celink awarded high net promoter score in recent customer survey
The leading reverse mortgage servicer said its net promoter score of 74 indicates a high level of satisfaction among its clients.
Mr. Cooper’s Jay Bray explores servicing book growth, tech enhancements for 2025
In this episode of the PowerHouse podcast, Mr. Cooper CEO Jay Bray dives into the company’s recent acquisitions, servicing and growth.
Haven partners with Ownwell to streamline property tax monitoring and appeals
Mortgage technology platform Haven will partner with property tax servicer provider Ownwell to help borrowers save on their property taxes.
Better’s Chad Smith explores mortgage hiring trends, tech tools for 2025
Chad Smith, president and COO of Better, sits down on the Power House podcast to explore hiring trends, tech tools and growth strategies for 2025.
Mortgage servicing execs expect ‘profound’ changes under Trump
These key changes come could in the form of interest rates, conforming loan limits and reform of the government-sponsored enterprises.
How Rocket Mortgage plans to win in 2025
Rocket Mortgage’s strategy for 2025 includes acquiring more mortgage servicing rights to capitalize on its eye-popping 85% recapture rate.
Rocket’s origination volume jumps 28% in Q3
Detroit-based Rocket Companies saw its strategy of investing in technology and expanding its servicing portfolio start to pay off in Q3 2024.